Frequently Asked Questions About Allied Special Products

 

Q: How is Allied Special Products different from Allied Van Lines?
A: Allied Special Products is a division of Allied Van Lines. It specializes in transporting high-value products or sensitive, hard-to-move items.

Q: What is a "high-value product"?
A: Any product requiring extraordinary care in handling and transport. Examples include medical equipment, fine art, tradeshow exhibits, aerospace components, and many other types of sensitive or specialized products that can be hard to move.

Q: Are there certain types of products Allied specializes in?
A: We move a wide variety of unusual items, ranging from space shuttle components to dinosaur bones to large MRI and copy machines, so we can handle almost any type of specialty shipment.

Q: What if Allied doesn’t have any experience with my particular type of product?
A: Allied Special Products prides itself on being able to develop innovative, thoughtful shipping solutions customized to your unique needs. Even if we haven't moved your specific product, we bring years of experience to your transportation challenge and can design a custom solution that will keep your shipment safe and secure. We also make sure our drivers receive special training in the handling of your unique product.

Q: Do individual consumers use Allied Special Products?
A. While a large part of our business comes from companies, we are also the leading provider of motorcycle transportation services to individual consumers. We will also provide transportation services for the purchase and sale of large collectibles such as arcade games, jukeboxes, and pinball machines.

Q: What are the benefits of shipping my motorcycle with Allied Special Products vs. other methods?
A: We have our own proprietary SecureRideTM skid system which transports motorcycles safely, without the need for costly crating. We also use only vehicles with lift gates for motorcycle transport, so bikes stay absolutely still during loading and unloading. Plus, we have dedicated motorcycle drivers who are motorcycle enthusiasts themselves, so they know bikes, and they treat each one as if it were their own.

Q: How much does it cost to ship a motorcycle?
A: The final cost will depend on the size of the bike, the distance it is being transported, and the accessories being transported with it. An average motorcycle shipment costs around $400-$600 depending on distance and location. Please see our Request an Estimate page to request more information about moving your bike.

Q: How do I contact an Allied agent to discuss my shipment?
A. Simply fill out the appropriate Request an Estimate form from our site, and your request will be automatically routed to one of our agents for follow-up.

Q: How long does it typically take to receive my shipment?
A: Shipments transported via our Express 1 LTL network are typically delivered within 5-7 business days of pickup. Next-day service is available in some markets. Full truckload shipments transported via our roving fleet are typically delivered within 7 business days.

Q: How do I file a claim?
A: While Allied prides itself on safe, reliable delivery of your valuable products, we also recognize that if damage claims do arise, it is important that they be handled as quickly as possible. For your convenience, we have provided an on-line version of our Claim Form to expedite the claim process. Please complete this form and transmit it to us. Receipt of your claim will be acknowledged, and a claim number and adjustor will be assigned. Your adjustor will review the claim and contact you if necessary with any further instructions. Since all damaged items are subject to inspection, please do not proceed with any repairs or dispose of any items.

 
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